Sofitel Kunming Hotel

酒店服務好，親民。能代表五星級酒店的服務。也是昆明數一數二的酒店。其中酒店的50層空中酒廊也是整個昆明最高的酒吧。入住酒店順便打卡酒店的酒吧真香。爆贊。 【動人夜景】 🔔服務：

第一次到昆明，就選了索菲特，在辦入住的時候遇到了人美心善的Treacy常小姐，給了我很大的幫助，對於我提出的樓層和朝向的要求都給了最大的滿足，而且還很熱情地向我推薦了昆明好吃好玩的地方，使得我的這次旅程非常精彩！再次感謝這位人美心善的常小姐。 但是也要提一個小小的建議，不論客人是住一天還是住幾天，希望都能在中午回到房間時看到乾淨整潔的房間。

酒店的位置很棒，距離南屏街步行街沒多遠，前台的服務態度也很棒，早餐比較豐富。價格還算比較划算。近期會長期要來昆明，也會首選索菲特。

很幸運升級了行政房，服務設施環境都很好，住的很舒服。 送了兩杯飲料，可以在頂樓酒吧喝。酒吧夜景無敵，俯瞰昆明夜景，氛圍輕鬆愜意。駐唱美女歌手的水平值得誇讚，Lady Gaga的You and I，唱得特別有味道。 送了下午茶，點心和飲料都很精緻，口味也不錯。 酒店位置非常好，周圍逛街很便利。推薦酒店旁邊一家米粉店，牛肉米線味道驚艷。

I love this Hotel, service, view, location, food and everything in this hotel.

A beautiful hotel with a fantastic view.

Very good hotel, I definitely recommend it. Beautiful view of the city from the room. Friendly and professional staff. Room is quality and so clean. Restaurants with beautiful views and delicious food.

The staff is very helpful. The breakfast is very rich. The room is very clean and use shower gel, shampoo and body lotion with Lanvin brand

The service in this hotel is good: the response time to requests and requires are short: they are trying to improve and to meet our needs: they tried to change rooms for us when we complained it was too hot in the room. They gave us free extension of checking out until 5pm as we needed it. It was really helpful for us. The air conditioning in this hotel is not working properly: for the 24 hours we stayed in the hotel, it was kept to 24 degrees, even though they have sent the technical to check it multiple times and agreed to switch rooms for us, it just didn’t work. Other rooms are also of this same temperature level. As mentioned in several other reviews, the air con in the entire hotel is not working properly. So people who has the expectation of being able to control the temp in the room by yourselves or having it cooler than 24 in hot days should reconsider their booking: the entire hotel including lobby and bars and restaurants are somewhere between 24-26 degrees. And no need to waste time to switch rooms as it’s all the same.