Quality Inn University Lansing

Experience was terrible because of bed bugs. I have several bites. I left in the middle of the night after finding the bug/ showing the desk clerk the picture and where I had smashed it. I saw a second bug one and told the clerk about it as well. I was provided an email but was told they would have to do an investigation before determining a resolution despite me providing a photo and the dead bug.

The hotel has an event center on the first floor. The center is not sound proof and so the sound/noise from the event centre is a nuisance to guest. I experienced that nuisance twice, even up until 2300 hours in the night.

服務好，位置好，酒店比較老了，，，，，。

方便，乾淨，滿意

smelled moldy. thin walls. could hear noise from adjacent rooms late into the evening. staff was nice once they recognized my presence. tv options limited. you get what you pay for I guess.

The staff and cleanliness of the hotel was perfect, but the first room we were put in the phone, and refrigerator didn't work. Also there is NO AIR CONDITIONING!! The room was hot and stuffy there was no outside windows and no fan to cool it down. I was given a box fan that was dirty and barely worked but at least it got us through the nights. We were moved to another part of the building and it was slightly cooler but not comfortable. The door to the room looked and worked like it had been busted through a few times I had to wiggle the door back and forth to get it locked. For a cheap clean place to stay this is where you want to be, but if you like fresh air don't stay there.

I stayed in room 142 & the thermostat was broken with no AC. Temp got up to 78 degrees so my family & I ended up leaving because nobody should have to sleep in that. The bathroom was tiny & the shower was broken as well. It’s unfortunate because my son really enjoys the heated pool & slide, but it’s definitely not worth what I paid. Not if I’ll ever stay here again

There’s better places to stay. No AC, I didn’t have a remote for the tv in my room, some of the staff was less than friendly. I’d recommend to look elsewhere

This hotel was very gross. There was dirt all over our floor, a ring of scum in the sink, and hair in the shower/bath. I am very upset I paid over $400 to stay in the poop hole.