Everglades Hotel

We had a lovely stay. We went to a Motown show which was great. The room was lovely, everything we needed and the food and service was excellent. The receptionist on arrival was very welcoming. The pianist in the foyer was also a nice touch. Overall a very pleasant experience and we would stay again.

My husband and I recently went on the Irish Adventure tour through CIE International. The trip was fabulous for the most part and we truly enjoyed it. Our driver Paddy, was exceptional. He provided so much information and was accommodating in every way possible. The hotels were all wonderful except for the Everglades Hotel in Derry. The accommodations were fine, however, the service was terrible. I called to ask for a fan and was rudely informed ‘I will have to go look for it, no guarantees’. This individual was very disturbed by my request. The food was not good at all and many at our table waited for an extremely long time to get drinks and their food. Some staff were downright rude at both breakfast and dinner. As all the other hotels on our adventure were beyond exceptional in every way, needless to say we were sorely disappointed. In discussion with others on the trip, I know I was not the only one who felt this way. Customer service is sorely lacking at this hotel. Thank you.

Just back from a 2 night stay which was for my husbands special birthday. We had a wonderful stay. First time staying here and would definitely stay again if down in Londonderry. One of the most relaxing stays we have had. The decor and atmosphere is lovely and the food and service excellent. All the staff were helpful and attentive. Too many to mention individually as everyone we had contact with was lovely. Just a lovely restful break. Thanks to everyone.

Helpful staff, comfortable room and nice food. First time in the hotel and if we were going that way again, would be very happy to come back. Enjoyable stay.

First time staying at this beautiful hotel and definitely would recommend if coming to the Walled City for a trip or just an overnight stay. 5 mins taxi from the city which is cheap as chips so simply park up the car and off you go.

Derry Girls afternoon tea was well worth the price. Lovely food, Pearce the bar manager was very helpful and chatty. Chose even numbered rooms to avoid traffic noise.

Very good Hotel. Good food, bedrooms warm and comfortable. Good breakfast. Staff very friendly and helpful. Enjoyed the stay.

I visited the Everglades for the afternoon tea with my mum and my granny. The staff were so accommodating and went above and beyond for us. We’re sad we missed the Derry girls ducks but it was a really great experience and we’ll definitely be back.

I stayed for a night with my boyfriend, and had a very enjoyable time at the Everglades hotel. Warm, welcoming staff, with outstanding food and service, a beautiful bar, decorative rooms and in a convenient location- will definitely be back !