Macon Marriott City Center

Service was pretty slow when we got there Thursday night. It wasn’t our waitress fault. Not very organized and kitchen seemed slow. The next morning we had to pay for breakfast. $15.99 for breakfast that is usually included in your stay. We only booked for one night because we had a grandson in a wrestling tournament and didn’t know if we would need two nights. I wish I had booked the second night with trip. Com and I didn’t because we were right there at the convention center and I walked back over and ask to get our same room for one more night. We got it for almost double the price of the first night and still had to pay for breakfast.

The hotel did not have my reservation. Not sure if the problem was with Marriott or Travelocity. The front desk receptionist was wonderful

Bed sheets and pillows terrible which made for a bad nights sleep. Construction going on, workers and wires, noise, no restaurant. Could not be helped but wish I had come a different time.

We only stayed in town for one night but property was a close Uber to the downtown area. Would recommend to other travels in the area!

Booked online, got to hotel, was not told it was under construction. Our room had a workman in it installing lights. Was given a free breakfast ticket "for the inconvienance. The bathroom sink on the room did not drain. The main lobby by the restaurant and bar had workmen working with loud equipment til well after 9. Tries to charge us for wifi but we are members, made to pay for parking and extra 10.00. Ridiculous.

The staff didnt give me a parking pass at check in when i specifically asked if i needed one and where to park. Night shift staff gave me one when i got back to the hotel.

The front desk ladies were very helpful and friendly. The breakfast was good. Nothing fancy but enough selection to please most everyone. Small city so the hotel isn't far from most places but it's about a mile's walk from downtown with a lot of road construction on the way.

Had to lug our luggage up to the fifth floor because no bellman or carts, suggest bringing your own cart if you are checking in at a popular time

phone system did not work. Neither the bar or the room TV could get the Thursday night football game. Had trouble checking in because the system did not work. Only breakfast choice was a $13.99 extensive breakfast. In the past a light breakfast was included with the room. I have written to Marriott customer service two weeks ago with no response. The bar could not call our room to tell us to come pick up our room service. We waited and waited and finally had to go down to the bar to pick it up. Very disappointed . We have stayed at the property a number of times. Likely no more.