SAii Lagoon Maldives, Curio Collection by Hilton

這就是夢想中馬代該有的樣子～ 海水清澈見底，沙灘白凈細膩，美不勝收 房間無比乾淨整潔，服務貼心周到，所有服務人員都是隨叫隨到，所有服務都可以在app上中文一鍵搞定，太方便啦～ 餐廳很多，超級推薦Miss Olive，牛排非常絕～ 還有來自中國的Kate小姐姐超級nice！！！ 謝謝Hilton的所有工作人員～讓我們度過了最夢幻的2天！

整體上景色一流，服務太差，飲食和沙灘都遠不如隔壁的硬石酒店。一是房間離前台和餐館比較遠，什麼都要叫buggy，效率比較低，魚也沒有硬石酒店那邊多，更重要的就是服務存在問題，不能站在客人的角度為客户考慮。前台的環境較差，熱而且不通風。 我遇到了一件非常生氣的事情。退房當天，我的航班時間因航空公司的臨時變更，從原定的15:50起飛調整為20:10起飛。然而，酒店掌握的還是航班原定的起飛時間。問題在於，儘管我多次向酒店確認，酒店方面卻信誓旦旦地告訴我，他們已與機場聯繫，機場人員回覆稱必須按照原定的check-in時間到達機場。因此，酒店在13:00將我們送往機場。然而，當我們到達機場時，被告知值機櫃枱將於17:00開放，我們無法進入候機廳，衹能在沒有空調的環境中等待。顯然，這與酒店先前所説的原定check-in時間並不相符。我不確定是誰提供了錯誤訊息，但我強烈懷疑酒店前台工作人員的能力和態度，他們似乎根本沒有將旅客的需求放在心上。我並未要求延遲退房，僅希望能延後至17:00再由酒店安排我們前往機場，但這樣簡單的要求也未能獲得酒店工作人員的任何耐心或幫助。我衹能感受到他們的不耐煩，似乎衹想盡快將旅客送走。基於這次經歷，我未來不會再考慮入住這家酒店，即使它的景色再怎麼美麗。

因為孩子太小了（三個月大），所以定了離機場近的島。crossroad離得近，而且島大，娛樂多一些，而且價格算比較低的。浮潛什麼的就很一般了，沙灘海水衹要是馬代的，就不會差，還是很美。 預訂雖然出了問題，但攜程妥善解決，還是很好的，成為死忠粉。

Stayed here for three days. Great location, friendly staff and lovely room. Areas for improvement - food, gym room and variety of activities offered. Overall speaking, I pretty enjoy my stay here.

This place is nice, staff is friendly. Not so crowded. Nice sea view.

I had an amazing time with my boyfriend in SAii Lagoon, everyone there was so kind and lovely! They treated us like family and we felt so welcomed. During check-in I met “Jack”, he is so friendly, professional and extremely helpful! Also he speaks fluent mandarin and English which is a plus for Chinese tourists who struggles with English. At the restaurant/pool bar “Mr. Tom Yam” we’ve met some amazing staffs there, always happy to see us and they served us with the most delicious cocktails and food! We were always so happy to see “Eli & Sam”, they gave us the best suggestions when we couldn’t decide on what to get, you won’t be disappointed for sure whether is food or drinks! They knew what we wanted before even telling them which was a plus! And behind the bar you have the best mixologist called “Joseph” he made us AMAZING cocktails I swear is one of the BEST ones I’ve ever tasted so far! They would always greet and smile. The room was very spacious and well equipped with all essentials and fantastic view. I have no hesitation in recommending this hotel to the tourists who wants to go there. Before leaving I met “Tharaka” she was so lovely, kind and helpful! Everyone was so lovely, friendly and professional! Will be back to this place soon! Thanks for the lovely experience and the amazing team! Hope to see you all soon! -Cat & Andy