Verified traveler
19 ноября 2023 г.
Started with a spa "manager" (yeah, right) contacting me to ask if I'd like to reserve spa services. I listed those i wanted for all three of our family members. It took three days and me telling her to just give me a quote, by which time i was just irritated and told her to forget it. The hotel has great potential but only if they clean the place up and find some conscientious employees. Nothing was open at times they'd indicated, parking is in rear alley a block away, and the room was nothing great. Brunch is WAY overpriced and ok at best. We paid $300 for a dinner that consisted of a raw steak, rotten fish, alfredo that was little more milk, and roasted Brussel sprouts that weren't roasted but fried in months-old multipurpose oil. The charcuterie board was served with Club crackers! Tacky and digusting! Overall, I'm just thoroughly mad about time and money wasted on this place. It's a joke. Unless they do something major to this building and the staff, I'll go out of my way to discourage people from it. It's horrible across the board.
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