JW Marriott Phoenix Desert Ridge Resort & Spa

Beautiful place to relax, recharge, and get spoiled!

酒店環境超美，離周邊購物中心很近，非常方便。房間乾淨整潔，設施完善。特別露天泳池及遊樂設施完備，衞生環境超好。服務熱情周到，非常讚的酒店

Lovely service! Clean rooms, Amazing restaurant options! Overall great experience! Perfect for families.

This property is absolutely stunning!!! The food is excellent so is the staff. Housekeeping is near nowhere 5 start resort level.

The property is beautiful with many options for families. On the other hand, housekeeping needs to be much better in 5 start resorts. We stayed here for 8 days and the housekeeping was dismal. The food is excellent ! The staff is very friendly and courteous.

This resort is awesome!! The botanical grounds and pools, slides, and lazy river are amazing.

We did 2 1-night stays as a stopover from San Diego to Sedona. The 1st day we stayed it was wonderful. The property had a lot of activities for kids. Very family friendly. We really enjoyed Tia Carmens and dined at the restaurant on both separate stays. The ambience was beautiful and the staff was amazing! However, when we ordered breakfast for room service on the 1st stay, the food was not cooked to our preference and was very cold. The man who delivered our food was very rude and seemed irritated he even had to deliver food to us. The 2nd day we stayed at the property and checked in, the room was smelly and hot. The AC was not turned on and the room wasn’t that clean.

Beautiful for work conference. Unfortunately was unable to partake in all the activities outdoors due to schedule

Stay was great in terms of cleanliness and staff. The pool experience and the crowds there made the trip terrible. We could not find a single chair around the entire pool to sit in without paying to reserve one. We went down to the pool at 11:30-12pm for reference. We had to put our stuff on the concrete in a corner and hang out in the pool the whole time because there was no where to sit. Our party of 4 finally got a chair around 4pm. But we were close to leaving for dinner by then. For the price of the Marriott and most individuals staying here for the pool I would expect more non-reserved seats to be available without having to pay $500 additional for a half day cabana. Also parking is additional.