Bracken Hide Hotel

Excellent design of the room, Fantasy of view, High quality of custom service

Really disappointed. It’s a unique setup with potential but poorly run. The staff was pretty oblique, slow, kinda grumpy and uninterested. There’s no house keeping and when we asked for clean towels, they said we could walk down in the rain and get some. We stayed in the cabins and at $400+ a night the rooms are tiny tiny and there’s literally enough room for a carryon suitcase and backpack unless you stack everything against the door at night. Could have been just a bit more generous so you didn’t have to slide around each other to get to the bathroom.

I recently stayed at The Bracken Hide in Portree, and it was an exceptional experience. From our arrival, Trudi and the bar staff were incredibly welcoming and helpful. Trudi’s warm demeanor and attentiveness truly added a cherry on top to our stay. The bar staff also provided impeccable service, creating a delightful atmosphere. The accommodations were comfortable and well-appointed, and the hotel’s ambiance was perfect for a relaxing getaway. The entire team at Bracken Hide made our visit so enjoyable that we look forward to returning. Thank you for a memorable stay!

We enjoyed a two night stop at the Bracken Hide and were super happy with the pods! They are very well equipped and furnished and really give you the feel of camping without needing to take all your own stuff. The location is also stunning and we were blessed with fantastic weather. We ate in the restaurant on the first night and the food was lovely but the very few members of staff that were working were literally running around trying to cater for everyone which, when it is marketed as a fine dining place, just didn't feel quite right. There were long waits for the drinks and the food which took the edge off of what could be an absolutely amazing experience. The staff, however, were fantastic under the circumstances. The Bracken Hide is a fabulous place to stay but just needs to fix a few teething problems for it to live up to its 4 star billing - I hope they will as it could be a stellar experience with just a little more TLC.

Really disappointed in what is supposed to be a 4 Star Wilderness Hotel. Much of the site looks unfinished with bare soil in many places, pots with dead plants in and rubbish thrown behind pods. On arrival we were informed that pets were not allowed even though your policy (copy below) clearly states they are and we were charged for 1 pet. You did say that on this occasion you would accommodate our pet but this left us feeling that it was our fault when actually it was yours. To top it off you also informed us that the restaurant was closed for the duration of our stay and we would have at least expected some form of prior notice so that at least we could have arranged an alternative. Overall very very disappointed and wouldn’t recommend staying certainly not at the current prices.

The overall atmosphere of this hotel and accommodations were great, but there were a few items we did not enjoy so much. The cabin feeling is so cozy, the beds were very comfortable, and the included breakfast and sauna were wonderful amenities! While we knew that our room was obviously not attached to the main building, the loose gravel on the paths made it a little challenging walking up the hill to our cabin from the main building. The main issue we had was with the very little time you had hot water in the shower. We timed it to about 8minutes and 15 seconds of hot water in the shower, then about 45minutes+ for the water to fully be hot again for a second person to shower. While we still enjoyed our overall stay and the other amenities, the lack of hot water was disappointing for the price you pay per night to stay here. We did also experience dinner service for an additional fee and enjoyed our meal and cocktails.

We were so looking forward to staying here and it didn't disappoint!. Quick check in, bags could taken to our accommodation but as it was so close we opted to carry them. Our room was spotless and en suite equally so. Great tea tray available with everything you could want and a good choice of nespresso pods. The toiletries were local and so fragrant. Bed super comfy - we weren't even half way home when we had ordered the same pillows! The main building was unbelievable with a super sumptuous bar thst we didn't want to leave. Cocktails are amazing. Breakfast certainly didn't disappoint. It was piping hot and served quickly to our order. We didn't eat in the evening which gives us even more reason to return. It's sad to read the negative reviews on here as in my opinion they are not justified. Can't wait to return and see the progress they make with the landscaping and additional pods being sited.

Absolutely loved my stay at the resort on the Isle of Skye! The panoramic views from the rooms were breathtaking, and the evening atmosphere was simply magical. The restaurant served delicious meals for dinner, adding to the overall excellent experience. Would highly recommend this place to anyone looking for a memorable getaway!