Best Western Classic Inn

It was under construction, like major construction to where we thought they were closed when we drove up. The elevator didn’t work, so we had to carry a stroller, and three kids and tons of luggage up the stairs. I would have understood the construction, but there was no warning of this before we booked. And the price of the booking didn’t reflect the poor condition it was in. No discount offered.

This will eventually be a very nice hotel currently it is under total renovation, so it was a bit like haveing a nice room on the middle of a construction site. It was only for a short night so quite adequate

They did not have my reservation when I checked in. They had to call *******. It took 20 minutes to check in. The property is under construction and is still priced at the normal rate. Very unhappy with this experience

The hotel was undergoing a major renovation and was in marginal condition. Nothing was mentioned about the renovation on line when I made the reservation. Plus there was no hot water for the shower the next morning. The breakfast was marginal also and the coffee was so bad I made a stop immediately after leaving the motel to buy some coffee. I was so upset about the experience that I don't expect to stay at a Best Western for a LONG TIME.

I Didnt realize hotel was near a busy train track…! Definitely heard it a couple times during the night. First room we were checked into had a broken fridge & was a little moldy. So they moved us to another room, and the sofa bed in that room had stained sheets, crumbs, and dead ants in it?! Once we got clean sheets it was an ok stay. The sofa bed mattress was covered in plastic so every time my brother moved we could hear it. Basic breakfast, nice staff. I stayed here once last year and didn’t have these issues. So I’m chalking it up to their current renovation work.

We had absolutely no issues. Was an enjoyable time. The shower was wonderful. Would have liked to have stayed in longer, but we were in a hurry. The breakfast was delicious

The staff was wonderful but too much construction inside and out.

Shower was lukewarm. Stink bugs in the room. Manager was supposed to call me about my concerns and did not.

It was messy; the air conditioner barely worked, the breakfast attended was cranky and snippy at an old man and another person at the front desk. Not a place we will be staying again