Best Western Plus Safford

Stayed here a few years ago and it's sort of gone downhill. I think sometimes staff doesn't realize how important the outdoor presentation is. Clean up the smoking area. Just because people smoke doesnt mean we want a dirty area to do so? Broken seating and lack of proper disposal for cigarette butts means a dirty, run down looking area. Keeping parking lots clean keeps your floors/carpets cleaner, too.

The staff went out of their way to help me freeze some food for my trip back home

The pillows here put Marriott and Hilton to shame. Best nights sleep with these pillows guaranteed!

Audrey was very pleasant and helpful, really went above and beyond to make our stay pleasant.

Excellent accommodations! The room was very clean and comfortable! The pool and jacuzzi area were really awesome as well!

All was great! Just had issues with cards opening doors!

Typically ni e Best Western. Many amenities I didn’t use like grilling area, basketball area. But nice common areas, not far from town.

This is a very good hotel. Clean and felt like a safe area. We enjoyed our stay and slept very well. There was a nice citrus hand face soap as well. The towels were a bit rough which made a great lufa however, we could have used at least one more large towel. They had a nice large breakfast and long hours to get it. I would have enjoyed some fresh fruit as well. There interesting toppings or fillers for these unusual sourdough waffles. The pool was outdoors and cool but very refreshing. The hot tub was a bit too cool but had pretty good jets. I would go back if Inwas in that area again.

Pillows to big for us - need an alternate selection. Breakfast very ordinary - scrambled eggs "just" warm and plastic utensils were useless. In room, shutters were not a good dark out option for sleep. Lights at bed not good enough for reading and warm vs cool bulbs might be better. Pictures and bedroom carpeting not warm and/or appealing. Couldn't find water in lobby or dining room area? Did we miss it? One employee (guy - forgot his name) very warm and helpful with directions.