Casa Monica Resort & Spa, Autograph Collection

Have stayed here before. On this trip I liked everything except for the height of the toilet in the bathroom. It was designed for a very short person or a very small child. This did not occur on previous visit.

great location, lovely staff, bar man Rona is terrific knows his wines and made this solo traveler feel very welcome. Hotel room needs updating and bathroom, too ( a few loose hairs in "clean tub", needs a closer white glove touch)

This hotel is in the historic district's center, making it very convenient to walk to many of the city's attractions. It's a beautiful hotel and the most courteous staff. It is a little expensive, but you pay for the commodity, location, and first-star service.

We checked in at 4:00 and our room wasn’t ready. They checked our luggage but left it by the side of the counter. It was very busy with not just guest but tourist. Anyone could have taken our luggage. So, my son sat with the luggage beside the counter(weird). I finally asked to be put in a room at 5:00. It was frustrating because we were tired. We got in around 5:30. The rooms are way out dated!! The smell was terrible and my eyes were itching. I have allergies and I love that they are pet friendly but I think they should have designated rooms for people that have allergies to animals. The bathroom was terrible. We took luke warm/cold showers daily. I also found white powder around the bathroom door our last day. It looked like they had pulled the carpet up and put pesticides down??? It was convenient but the price we paid due to the holidays…just wasn’t worth it. I’ve stayed at many Kessler properties and was really taken back by how terrible the rooms(we had 2) were. The restaurant was really pretty but food was mediocre(we had breakfast). It was disappointing but nothing we could do. Definitely, won’t be going back.

This hotel is in need of a makeover. Rooms were super clean, but felt like they were stuck in the ‘80s. We ate the first night in the bar and the food was just OK. We had to send back 2 dishes. That was a disappointment, especially for what they charge. Service was excellent, from the front desk to the valet guys.

We really like the location of this hotel. Walking distance to all the fine appeal of St. Augustine.

Centrally located hotel with major attractions within walking distance. Very nice restaurant on site.

I have stayed there for several years and hope to continue. I brought my sister with me as a special treat. She had not visited St Augustine for many years due to her health. Living just up the road in Jacksonville it is a true getaway and I would not ever consider staying anywhere else than The Casa Monica.

Beautiful hotel!! Greeted with a glass of Champaign upon arrival. Class act!