The Westin Beach Resort & Spa at Frenchman’s Reef

Slow service. The shower did not work. The room safe did not work. The cleaning staff left our room open the entire day while we were away.

Fantastic vacation resort! Hands down one of the best we ever stayed at, and we stayed at some really lovely places.

Beautiful spot! The views are outstanding from the hotel. The staff were very accommodating and friendly. The food at the hotel restaurants was very very good. We stayed here for 7 days and ate at the restaurants every day. The property is so clean. I was very impressed and will definitely be back again. Highly recommend this Westin property!

Overall great. Food was alright with very limited items, all of which seemed to have given us extreme farts. Great staff and great onsite cats

Beautiful property. The only complaint is the lack of consistency with the staff, food, ect. The staff needs to be trained, especially housekeeping and the breakfast staff. A guest shouldn't have to ask for toilet paper 5 times. And stop guarding the pool towels! You are supposed to hand them out not be security of the pool towels!

This property was beautiful and well kept, however it was not staffed properly. Long lines, long waits and the food was terrible all around at every restaurant. If you want a gorgeous easy place to get away - it is great but don't eat on the property or expect any kind of service.

This property is newly remodeled so it is in great condition. However, the Westin is on a peninsula like piece of land which might be the greatest jewel; it overlooks the Morningstar Bay to the south and Pacquereau Bay to the north with fantastic yet tranquil ocean views. Naturally, the accompanying Morningstar beach is equally pleasant and relaxing with ample water sports to select from. The property has several selections of restaurants which are proficient. The service was generally good and timely. The only downside was that checking in took a bit longer than expected but it was New Years Eve and very busy at the property.

Great location. Beautiful views from the rooms and dining areas. The hallways were dirty. The carpet was dirty when we arrived and it was never vacuumed the entire time we were there. The takeout area for breakfast and snacks was dirty and ridiculously expensive and slow.

Nice hotel, several restaurants, I’ve eaten at all of them. I believe they were all over priced, I can’t say five-star to any of the restaurants. I was served raw fish and it wasn’t sushi. And the restaurant had the nerve to charge market price for the fish. Over $40. Very very disappointing. Not just a fish the sides all of the food. The Buffet breakfast did not have many choices that was over $30 as well. and did not have a chef cooking omelettes. You have to ask your waiter to go to the back to get you an omelette or egg to order. Very disappointing. My biggest complaint was no entertainment. The resort was nice but no entertainment no music nothing that reminded me that I was on an island. If I didn’t bring my headphones, I would’ve been bored. I’m not just on vacation to look at the ocean swim and go to a pool. If I go to resort, I do like some type of entertainment.