Stephan
17 февраля 2024 г.
The man at the reception was nice, but the rest is not so positive. When my fiance arrived, the toilet didn't flush and the shower didn't work. After speaking with reception they told me that it would take 5 minutes to solve the water problem. 30 minutes kater and still no luck. We couldn't prepare to enjoy our night and requested a refund. They told me I would receive one. But nothing yet. It's Friday night and although the man at the reception is not to blame, the hotel must pay the refund. Not being able to shower or go to the bathroom is unforgivable.
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