Poco Diablo Resort

The pictures online do not do justice to how pretty the resort and views are. The staff was extremely friendly and helpful. The Willows restaurant on site was also amazing and the staff was wonderful as well. We stayed here for our honeymoon and it couldn’t have been better.

Furnace made do much noise we could run it At all and the weather was cold. Glad we had the fireplace.

The grounds are lovely. The room however was dated. The phones and fridge in the room did not work. The wallpaper in the bathroom was peeling in one spot and there looked like there was mold behind it. The on site soda machine by our room also did not work. Night staff was not responsive by phone and when we went to the lobby on our first night were not attentive when we approached. We did speak to the manager in the morning and did get a discount on our stay.

Beautiful property views and wonderful dining experience at Willows on location! Amazing food and delicious cocktails. 10/10 recommend.

Overall a very comfortable stay. Nice and helpful staff, clean and comfortable room. Only issue would be lack of cell phone sevice within the guest room.

The staff is super nice and the lobby is beautiful. The rooms are clean but a bit dated. The walls in the rooms are very thin so you can hear everything your neighbor is saying.

Overall, it was a good place to stay. It was in the city, near everything. We opted out of having our room cleaned daily but when asked to get fresh towels and a microwave, we were assisted right away and promptly. The staff was courteous and kind. Thank you Poco Diablo staff!

Great location. The outside property and restaurant are great! The rooms are older and falling apart a little. But great location and views.

The temperature in the room was 63° when we arrived. The heater did not work properly and never got to 70° after 4 hours of running, which is what I set it to. The fan continued to run non-stop. The TV was inoperable in one of the rooms and both rooms the tub drain was set for using the tub and not the shower. The rooms were very dark and old. It seems like they haven't upgraded anything in years. We have rented better rooms at other hotels for half the price. Considering the location and the fact they have an excellent restaurant, one would have expected at least a 3 star experience. I would rate the room a 1 star and that is being very generous. Ill make sure to inform my network of the experience and recommend to avoid this hotel and restaurant at all costs.