Holiday Inn Express & Suites Sumter

Hotel is under renovation... dust and Nosie.

Very nice time in Sumter. Everyone was very friendly, bed was very comfortable, and breakfast was great. Bernadette is so very nice. She's the best!

This is an older building but they take care of it. The employees are sooooo freaking friendly and kind. I had an issue with the tub not draining and I mentioned it on my way out and when I came back a couple of hours later it was already taken car of.

The hotel was in a great area surrounded by restaurants and shopping centers. The building itself is old and could benefit from remodeling. The rooms smelled old and moldy.

Good size suites. Beautiful remodel. Friendly staff. The open space decor is lovely.

The staff was nice the room were clean nice area's and lot's of shopping ans restaurants nearby.

The night worker who checked us in, she was amazing. She was a black lady with a white patch on her stylish hair, don't know her name so want her to get the praise she deserves. She was amazing. She checked us in with a beautiful smile, helped us with getting extra bedding and my son for got his tooth brush and my husband his razor, so she helped with that too. Not once did she look or sound sour. She has the personality of a saint! She is why I even gave this place a 3. The bathroom was so dirty I didn't let my kids take a bath in there. The black bathroom mold was gross! The blankets smelled gross and musty. The beds were ok though. The counter and sink was clean too but the fridge was filthy and the walls damaged. Will I return? If I do, it will be to meet that lady again. She was the kindest. My family is dairy free so the breakfast was not for us.

The room and hotel was very clean. However, our room smelled very bad, old and moldy. The Breakfast was really good.

Our stay was horrible. The first room was not ready and the second smelled like mold. I could not get another room and had to tolerate the horrible smell. The best they could do was offer febreze which only lasted one hour. Even the lobby smelled like mold. I wiped off the ac unit and that was filthy. The best they could say was sorry we are preparing for a renovation. If thats the case close off rooms with that terrible smell.