Quality Inn Winslow I-40

Overall I liked this hotel but there was no blanket on the bed and was pretty cold. Also the shower was either very hot or too cold, that was strange for a hotel. The breakfast was ok but not great, not a big selection. There were microwave burritos, but no microwave in the breakfast area. The pancake machine was cool and the pancakes were good but it needed fixing many times in the time I was in there. There was cereal and apples, muffins, juice and coffee. Was enough but would like a little more selection, and yogurt would have been nice. The room was roomy with a little couch and desk. The tv was large and had the Vizio streaming and a dish box and remote was there but did not seem to work. I liked the location sort of off the beaten path.

This is a legitimately nice hotel, and for price it’s even better. Really clean and quiet! They are currently undergoing some renovations but the only “mess” was just a little bit of debris on the stairs. The pool looked nice but I didn’t use it. Front desk seemed friendly and helpful.

The telephone and TV in the room did not work. The parking area that I parked my vehicle had no lighting. I informed the front desk clerk when I was checking out anticipating that I would get a discount, but the clerk did not respond nor apologize.

The front desk person was rude. Did not want to talk to about adding a person to a room. Donica, the Manager is very friendly & welcoming. I wish her employee's were like that too. I asked a family friend to check us in for another night. The same unfriendly person from the desk person pounded on my door, as I was still sleeping, asking if I was staying another night. I said yes, I asked my friend to check us back in, very rudely, she told me I had to come do it myself. Very unprofessional. Donica, on the other hand, was very helpful and polite.

It was dirty, room had a bad smell. Neighbor's were loud the entire stay, never staying there again.

We've always enjoyed the quietness but this weekend was abit loud in the hallways after 11pm. on thre 26th. The next morning we wentdown to have some breakfast but there was no milk left in the pitcher, no muffins but i just let it be. Be nice if the person at the front desk would check on these every now and then. And perhaps change out the pancake maker with a waffle maker.

The stay was fine but not all the lights worked in the room. The one with the sink and mirror was the most noticeable.

Had to request first floor,since no elevator and my chair would have been tricky. The receptionist was friendly and helpful.

Customer service has always been great here Quality Inn. I've alway stayed here from time to time. Keep up the great service.